Simplicity Car Care has announced that East Auto Body, located in East York, Ont., has joined the network. Located at 13 Gower Street, near Victoria Park Avenue, East Auto Body is owned and operated by Steve Kontopidis, who has been at this location for 11 years....
A New Approach To Customer Care In The Collision Repair Industry You can have the best quality repairs in the collision or car care industry, but if customers don’t feel like you care about them, they won’t stay loyal. Most collision centres don’t train their front...
Performance has long since been a measure of success in the collision and car care Industry. That hasn’t changed. What has changed are the Key Performance Indicators and how they are measured. There’s no mistake about it—the industry is seeing a shift—a move toward a...
You’ve been in business for many years as collision centre owner. You have worked very hard and provided exceptional service and quality repairs for your all of your customers and community. People know you as the collision centre of choice and you are always...
1. Organize Your Work Space and Schedule Taking control of your collision centre environment and schedule can prevent you from feeling overwhelmed and stressing unnecessarily. Studies have shown that when faced with a messy work environment, people immediately...
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