Performance has long since been a measure of success in the collision and car care Industry. That hasn’t changed. What has changed are the Key Performance Indicators and how they are measured. There’s no mistake about it—the industry is seeing a shift—a move toward a...
You’ve been in business for many years as collision centre owner. You have worked very hard and provided exceptional service and quality repairs for your all of your customers and community. People know you as the collision centre of choice and you are always...
1. Organize Your Work Space and Schedule Taking control of your collision centre environment and schedule can prevent you from feeling overwhelmed and stressing unnecessarily. Studies have shown that when faced with a messy work environment, people immediately...
1. Develop a Recruitment Pipeline Challenges with recruiting and retaining talented staff in the collision repair industry stems from the proactive planning. Traditionally, collision centre owners would put out an ad on the newspaper and wait for someone to show up...
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