Simplicity Car Care Thunder Bay

Address

882 Copper Crescent, Thunder Bay,
ON, P7B 6C9

Main Intersection:
882 Copper Crescent

 

 

Our Hours

Monday-Friday: 8am – 4:30pm
Saturday: Closed
Sunday: Closed

Simplicity Car Care Thunder Bay

A team of experienced collision repair experts can be found at every Simplicity auto body shop. We guarantee that you will receive consistent and dependable car care service – no matter which location you visit.

About Our Thunder Bay Location

General Manager: John William Dolcetti/Tyler Dolcetti
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.

 

Available Services

  • Tire Replacement and Installation
  • Paint Scratch Repair
  • Glass Repair and Replacement
  • Paintless Dent Repair (PDR)
  • Vehicle Diagnostics
  • 3M Clear Guard Chip Protector
  • Interior and Exterior Detailing
  • Air Conditioning Service
  • Headlight Renewal
  • Wheel Repair
  • Collision Damage Appraisal
  • Collision Repair
  • Auto Painting
  • Towing & Rental Car Service

Photo Gallery

Here’s What Our Customers Are Saying About
Simplicity Car Care Thunder Bay

Dominion Motors
4.6
Based on 636 reviews
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Ray
Ray
14:33 06 Feb 24
Purchased a used vehicle from them recently. Everything went extremely well. The salesman Charles was extremely helpful and a pleasure to do business with.
Christopher Hottot
Christopher Hottot
17:04 20 Jan 24
Always happy with the service at Dominion! Dealing with Jay in sales is always a pleasure. He goes above and beyond for his clients. I definitely recommend Dominion Motors for all your vehicle needs!
Wendi Lanthier
Wendi Lanthier
14:18 04 Jan 24
Amazing service. The staff in the service department were friendly and explained everything that was required to repair our vehicle.
Garrett Krieg
Garrett Krieg
15:05 23 Dec 23
Dealt directly with Philip, transaction was easy and experience was great. Helped me coordinate shipping and vehicle arrived exactly as described! Thank you for the great service.
Haileigh Riddell
Haileigh Riddell
01:40 23 Dec 23
Dominion Motors was extremely efficient and helpful with my recent purchase. Spencer G. was very accomodating and was willing to answer all my questions without any hesitation. I do not know much about vehicles, and he made me feel as though there were no stupid questions and was extremely knowledgeable about the purchasing process and the vehicle itself. Would highly recommend going to him if you are looking to purchase a used vehicle.
leo routhier
leo routhier
03:15 19 Dec 23
I was at Dominion motors Quick Lube last week. Wow, what a great place, I was very impressed, the shop was spotless, excellent service and communication, I will definitely be back.Thank You
Teresa Krupa
Teresa Krupa
20:45 29 Nov 23
Absolutely wonderful people. They were helpful immediately and answered all my questions. I got a new car , not from them , but they treated me like I did. I will forever be continuing my business with them . I am one happy customer. Thank you for being awesome.
Spencer Killins
Spencer Killins
13:04 04 Nov 23
Jay Hanson provided an excellent experience while working though the vehicle options available! Thank you Dominion Motors, happy to have a GMC dealer in Thunder Bay offering great customer service.
Ashlee Rybak
Ashlee Rybak
17:47 31 Oct 23
I brought my vehicle in as the speakers in the back were very very low. I was told that’s the way it’s supposed to be and that there is nothing wrong with them. I paid $1500 extra for the Bose sound system and the answer to me was yes they agree it’s a terrible sound but hey that’s the way it sounds. This is the second bad experience I have had at dominion motors. I wish I have another option for GMC repairs in the future.
Tiia Rehula
Tiia Rehula
13:07 13 Oct 23
Dominion Motors is always fast and very friendly service. They go above and beyond to make sure you’re happy. They also double check everything on your vehicle to make sure it is working. Thanks again guys! Awesome job!
Curtis Michaluk
Curtis Michaluk
15:24 30 Aug 23
The salesman, Jay Hanson, was very helpful and patient with helping me find the exact vehicle that met all my needs. He took the time to walk me through all the services as they related to Dominion Motors, as well as all the features with my new vehicle. I would highly recommend Dominion Motors to any family or friends.
Jenn Fraser
Jenn Fraser
13:08 20 Aug 23
These guys are truly amazing !! I was in town going for an oil change and got into an accident on the way…..They made sure I was ok also checked out my vehicle to make sure it was safe to drive back home even though they were quite busy. They were super kind and respectful they were bunch of all around nice guys !!!
Randy Kelly
Randy Kelly
14:23 17 Aug 23
I took my Silverado in for a service light coming on and ac not working. Was going on holidays and was assured it would be fixed in time. Brought it in on a Thursday at 8 am. and at 4pm I had not heard from them so I called and was told nothing had been done on my truck as they were short of mechanics. They wanted to keep it over night and assured me it would be done the next day . Was not possible as I was going out of town so I picked it up and was without air in 30+ weather. Was told to bring it back Mon. morning and it would be taken care of. Brought it back at 8 am Mon. morning and they fixed the sensor but not the ac. as they couldn't find a leak. Called at the end of the day to say they did find a leak but would have to order parts. They said it would be better if I could leave the truck so they take out the condenser and put the new one in when it arrived. Was going on holidays at the end of the week but I reluctantly left my truck there. Was a real inconvenience to me as I couldn't pack my truck until the last min. Was not offered a car to use or any compensation for my time lost. I also showed my bill to my local mechanic and he said the labour charges were way out of line for the work done. Over $1200.00. Needless to say I won't be back.
Max Wiersema
Max Wiersema
20:39 10 Aug 23
Paid up front for parts 800.00 and its been 4 months and my car still not fixed.Dropped car off again it was smoking,Mike service guy called told me it will be 2 weeks before they could even look at it because i did not have an appointment.Mike called today with a diagnosis after i got upset yesterday. Today he told me he has to order parts from Vancouver and it will be at least a week and a half and cost 1600.00 or more and its not drivable. They did not offer after market parts which maybe cheaper and quicker.So disappointed in Dominion service.I wont buy another.When i was at Toyota with the acadia the day before and it was smoking their mechanic came out took a look helped us and put fluid in and told me to drive it over to dominion which was across the street and dominion did not care.When buying a car or fleet trucks make sure you investigate the service department! Bad service is the worst service.I did have the bearings go on the same car 3 weeks ago and that service guy was fantastic he deemed my car undriveable and took it in and had it ready for me the next day and picked me up to get when it was done.So i had one good experience lol
Jeffrey Orlinard
Jeffrey Orlinard
21:03 07 Jul 23
Sales experience with their sales team was great. Absolutely no problems at all. Their service department, however, is problematic. They close at 5 pm, making it impossible to even get an oil change without taking an afternoon off of work. Furthermore, they stopped accepting vehicles to their quick lube bay before the posted close time. Extremely disappointing experience post purchase.
Carol Bons
Carol Bons
14:40 28 Jun 23
Jeff was excellent to deal with. Very prompt in answering any questions/concerns I had regarding the purchase of my new vehicle. I am very satisfied with the vehicle I purchased through Jeff, and strongly recommend Jeff to anyone looking to purchase a GM product.Ed Bons
Shaunda Hyatt
Shaunda Hyatt
13:04 21 Jun 23
Always prompt, professional, friendly service. Always willing to go the extra mile and answer any and all questions you may have. They will make and take the time to ensure you have a great experience.
Greg Thome
Greg Thome
13:07 20 Jun 23
Service does good work but when I was told the price on replacing my rear brakes over the phone it was $210 less than when went to pay. I asked what was going on then was given a completely different number for price of parts plus labour and was left very confused and unhappy. Overall will not go back unless the work is covered under warranty
Geoff Wells
Geoff Wells
22:00 16 Jun 23
Dominion is not a certified Volt dealer but they came to our rescue when we broke down miles from home. They quickly diagnosed the problem and had us back on the road super fast.
Amber MacIntyre
Amber MacIntyre
15:55 03 Jun 23
Stopped in for an oil change on our way thru from out of town on a recommendation from a friend, and were not disappointed. Was super quick and everyone was very friendly.Checked up on all my other little things while it was in there, knowing we were going back on the road and my truck was towing. Super appreciated, and everything was super quick! Thing weliked the most: didnt try and overcharge me like we’ve had happen before. Will absolutely use their shop again when passing through.
Tracey Holmes
Tracey Holmes
21:22 24 May 23
My bran new car was hit by someone while I was in a store. I had my car taken here and they did not do all the repairs to the car and what little they did they rushed though it. They filled a fender with body fill instead of putting a new one on (was told by another shop that it was body fill). When they put it back on the lines on the car was not lined up. There are still around 30 dints/ scratches on the hood that never got fixed. My lights are out of alignment. To top it all off my car now pulls to the right. I took the car back there and showed them everything. They told me “oh you have to wait till Joe comes back”. And at this time he had been off 2 weeks out of the 4 weeks my car was at Dominion motors. I will never take my car back to this place or buy another vehicle here. I was also told by them that their shop was rated number 1 in Northern Ontario, I looked it up and they are not even on the list.
Melanie Wiese
Melanie Wiese
12:32 19 May 23
I will update my rating when I get my vehicle back and I assess how it gets handled.. not impressed that my transmission is gone after only 130,000km.. I have always maintained my vehicle at dominions and have never driven my truck hard as I intended it to last.. and now that this has happened the customer service you first get when buying a vehicle has dropped tremendously. I am hearing many other horror stories of people leaving this dealership for this reason as I continue to share my experience so far with others.
David Okougha
David Okougha
15:48 04 Apr 23
Great group of guys. Very friendly and informative. Got my car inspected without taking too long. Will definitely come back for my next servicing.
Rachel Brown
Rachel Brown
13:48 01 Apr 23
Great experience at Domion Motors.Jay Hanson found me an Envision Avenir with all of the features I was lookig for. The transaction was quick and easy. The day I picked up my new vehicle Jay patiently went over all of the options and how to use them. I recommend stopping in to see Jay at Dominion motors if you are looking for a new or used car, truck or SUV.
Scott Walker
Scott Walker
00:08 27 Feb 23
Great sales team to work with. Very accommodating staff. I was especially thankful and very appreciative for Spencer's help one Saturday morning. I was passing through TB and the service department was closed so Spencer in sales helped me boost the vehicle I was hauling so I could deliver it to another dealership. Thanks Spencer! You folks here at Dominion Motors are top notch!
Brooklyn Etreni
Brooklyn Etreni
16:03 22 Feb 23
What a great experience! Went in for an oil change and i was in and out pretty quick. very friendly staff, all around all around a wonderful experience. If you are wanting an oil change go here!!
harvey bearinger
harvey bearinger
01:59 08 Feb 23
We bought our first ever brand new 2023 gmc terrain from dominion motors. The sales person and the rest of the people at dominion motors were very great to deal with. We have had some dealership experiences that have turned us away but at dominion motors they were not pushy at all , awesome people here..thank you so much..you guys are great!
Ashley A
Ashley A
14:15 10 Jan 23
I had a vehicle issue that required three visits in 7 weeks for diagnosis and repair. Had to wait for a part to be ordered which was fine: only concern is lack of communication when the part came in: I called myself to inquire if it was in, then was booked 2 weeks later for repair. This delayed the use of my car starter in cold weather (when the check engine light is on it prevents the car starter from working). Another concern is lack of shuttle service. Purchasing a vehicle over 75K and requiring service should automatically ensure your customers are taken care of transportation wise to get to and from work. They blamed lack of shuttle on “Covid” when the first time I had servicing done there was a driver to pick me up from work?The dealership my husband deals with has shuttle services, and has had them during Covid.
Brodie Dooley
Brodie Dooley
14:22 14 Dec 22
After waiting months of waiting for an ordered truck, I was able to talk to Jay about moving my hold over to a truck they had on the lot. Fortunetly they had a truck almost identical to my order on the lot, and was able to switch everything over and pick up the truck within a day. Could not have asked for better dealership & rep to deal with.
Nancy Proteau
Nancy Proteau
19:47 18 Oct 22
Recently purchased a new vehicle from Dominion Motors. The process went extremely smoothly and we were treated very well. The vehicle was very clean when we picked it up and the salesperson took the time to give us an overview of all features.
Rod Stevenson
Rod Stevenson
18:09 01 Oct 22
Our experience was fantastic! We were driving through from Saskatchewan and had some car trouble. Dominion Motors immediately helped us. Checked the vehicle out and had us back on the road quickly! We would definitely recommend this dealership to everyone!
David Minor (Dave204)
David Minor (Dave204)
22:19 19 Sep 22
Last week my wife and I were on an extended camping trip through the Thunder Bay area and I had noted that one of the tire studs had broken off my truck tire. As this was a safety issue as I was pulling a travel trailer so I wanted to get this repaired ASAP. I contacted one service shop in TB and they said I could leave my truck with them. No guarantee when it would be fixed. So I called Dominion Motors and spoke with Dan. He immediately recognized the serious nature of the issue and told be to bring the truck in the next day. Well we arrived early the next day and I spoke with the service coordinator and he had my truck in for repair immediately. He even gave me some treats for my dog! Well I was back on the road in under 2 hours with peace of mind. My experience with the service department at Dominion Motors in Thunder Bay was second to none. Highly recommended.
Donovan Proulx
Donovan Proulx
21:08 14 Sep 22
Every single person I interacted with over the phone was amazing. We live 12 hours away and my daughter is in Thunder Bay for school. They helped me set-up a tow and make the experience almost non stressful for her. The car was ready 2 days before they told me they could even look at it. She even texted me after picking up the car and comment how nice everyone was to her. Thanks to Mike and the crew for looking after my kid and fixing the car right the first time! She will be back for maintenance for sure!
Samer Khalil
Samer Khalil
21:54 25 Jul 22
The team at Dominion Motors were extremely helpful. They were prepared to assist us and ready to answer calls at any time. Jay has been super nice. We are very satisfied with their service and the new car.
Michael Harris
Michael Harris
14:33 03 May 22
Awesome service, such a delight to walk in for an estimate and no need to make an estimate appointment. Service Manager was excellent and a joy to deal with. Your Technicians did a superb job which we are very pleased with. On top of great service our vehicle was returned to us cleaned and sanitized. Well done to all involved
Beverley Werbowy
Beverley Werbowy
17:53 30 Mar 22
Dominion Motors has been servicing my car for over 17 years. Their expert care is responsible for this vehicle still functioning brilliantly during this time. I have got to know many of the staff over the years and am blown away by their honesty, friendliness and expertise. They go out of their way to provide the best service imaginable.
Kaitlyn Alexander
Kaitlyn Alexander
13:18 30 Mar 22
I just purchased a new to me Sierra and the process was seamless!! All the staff I dealt with were great! Being a woman looking at buying a truck sometimes you get treated differently; this was NOT the case here and was definitely noticed! Thanks to all the staff at Dominion; my kids and I love our new truck!!
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