Address
375 John St Unit 1-2, Thornhill,
Ontario, L3T 5W5
Main Intersection:
Bayview Ave / John St
Our Hours
Monday-Friday: 9am – 6pm
Saturday: Closed
Sunday: Closed
Simplicity Car Care Thornhill East
A team of experienced collision repair experts can be found at every Simplicity auto body shop. We guarantee that you will receive consistent and dependable car care service – no matter which location you visit.
About Our Thornhill East Location
General Manager: Alan Ngan
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.
Available Services
- Paint Scratch Repair
- Glass Repair and Replacement
- Paintless Dent Repair (PDR)
- Vehicle Diagnostics
- 3M Clear Guard Chip Protector
- Interior and Exterior Detailing
- Headlight Renewal
- Wheel Repair
- Collision Damage Appraisal
- Collision Repair
- Auto Painting
- Towing & Rental Car Service
Photo Gallery
Here’s What Our Customers Are Saying About
Simplicity Car Care Thornhill East
Megan Zhong
20:48 01 Nov 24
Highly recommend for body repair!Had a severe scratch on the left side rear door, all staff at Simplicity are so friendly and explained to me what steps I needed to do for insurance coverage and what need to be replaced for my car. The whole process was quicker than estimated and Simplicity made it so intuitive! They handled everything, including talking to the insurance agents and renting a car.
Sky
21:45 31 Oct 24
I couldn’t have asked for a better experience!! This is the first time we have dealt with an auto shop, I didn’t want the dealership to make the repair. Their customer service and the work they did on my Honda was top tier!!! To add to the experience, they provided a complimentary cleaning of the interior of my vehicle and I think they also included a car wash! Their level of professionalism and knowledge was very evident. I’m very happy with the outcome!!
Chris
21:49 15 Oct 24
Fantastic customer service and top notch work! They delivered on all their promises and Jason was quick to respond to all my texts. I would recommend them to anyone looking for quality work at a reasonable price.
Noraly Barillas
01:41 15 Oct 24
My experience as a customer of simplicity Car Care was excellent! My car was ready on time and it looks like new. Annie kept me updated of the process and even helped me with the car rental.
Dan O
17:09 29 Sep 24
I had my Tesla fixed at this shop and was truly impressed when I got my car back! The entire process from the quote to drop off and picking up the car was exceptional. The car looks and feels like it’s brand new! The workmanship from this shop is 10/10! Thank you Alan and the team at Simplicity! You guys are awesome!!
Max Volkov
00:16 14 Sep 24
I got fantastic service from Simplicity Car Care. Anny was always keeping me in know, proactively. Substitute car was ordered, I really had nothing to worry about.The actual repair came in - just perfect. Folks went above and beyond - some items that got fixed could have been legally omitted, but they still fixed it for me.I am truly, truly impressed and recommend this place for all your body fixes!
Sevaschian Dulanas
16:40 16 Aug 24
This place is my go to whenever I need something done to my vehicle. These guys are very professional and passionate at what they do. Alan and his team are awesome. If you have questions about anything, ask for Jason. Easily can help you out with whatever you need!
Paul Zhong
21:07 28 Jun 24
I recently had the pleasure of getting my vehicle repaired at Simplicity Car Care Thornhill East, and I am beyond impressed with the exceptional service I received. From start to finish, Alan and his team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction.The repair job itself was outstanding. My vehicle looks and runs like new, thanks to the excellent work of Alan and his team. They went above and beyond to ensure that every aspect of the repair was handled with precision and care.What really impressed me was the extra mile they went by giving my car a nice cleaning before I picked it up. It was such a pleasant surprise to see my vehicle not only repaired but also spotless and shining. This attention to detail truly sets Simplicity Car Care Thornhill East apart from other repair shops.I highly recommend Simplicity Car Care Thornhill East to anyone in need of vehicle repairs. The combination of Alan's patient customer service, the team's expert repair work, and the added touch of a clean car before pick-up makes them the best choice. Thank you, Alan and the entire team, for your exceptional service!
Ben J Huang
02:05 27 Jun 24
Awesome mechanics and great team! William was helpful and considerate, I recently had my front number repaired at Simplicity Cad Care Thornhill East , and I couldn’t be happier with the result . The work is excellent - my car looks brand new! They even took the time to thoroughly clean both the interior and exterior, which was a fantastic bonus! Highly recommend!
C Woo
16:31 20 May 24
Very pleased with their service which I got a couple months ago. Although the fixing was couple days longer than I expected, my car was back to shape perfectly. Alan is nice and professional. I made a blunder after picking my car, and Alan nicely came to help even though the "job" with my car had been finished the day before. Overall, great service!
Sho
15:20 09 May 24
Let me first say that Alan and his team are incredible, from step 0 to the end they kept me updated and handled whatever steps they could with so much care and detail.I had hit a ditch after dodging a deer and thought my car had some minor damage but it turned out to be a bit more significant than first anticipated.I reached out to them without any idea of what the process looked like and next steps. They replied with empathy and patience with prompt and professional responses. They told me they would also reach out to the insurance company instead of waiting for responses which could have added days to the overall timeline.I'm really happy that they managed to save my car from the junkyard and prob about 10-25k if I had to buy a new car.The car looks amazing, with new paint on the bumpers, they got me OEM's they could but due to the age of my car, it wasn't all possible.It feels like I'm driving a car better than before the accident and haven't had a problem since.The work came with a lifetime warranty on those repairs as well (which I doubt I will need due to the quality of work).If you are looking for a collision shop, look no further than this place;with their all-rounded care and expertise, your car is in good hands.
Dina Paslavska
16:04 25 Apr 24
Simplicity Car Care/Thornhill East is a highly professional and truly caring establishment. Starting with prompt and friendly customer service of this exceptional team to highly experienced technicians, and of course final results making total experience very smooth. Special thanks to Allan and Anny, you both bring care, kindness and special touch to this place!
Da Co
17:14 19 Apr 24
Took my Subaru there for dent door repair.Alan were very easy to talk with, and very professional work.Highly recommend them to anyone.Thanks!
Jiahui Peng
04:30 01 Apr 24
Just got my car back from Simplicity Car Care in Thornhill East, and wow, big thanks to William and the team! They made everything super clear and easy. My car looks amazing now. Really felt like I was dealing with friends. Totally recommend them! And they are English, Cantonese, and Mandarin friendly!
Emily McCullogh
15:53 30 Mar 24
I had a very positive experience at Simplicity Car Care. The staff are friendly and the work on my car was completed in a professional and timely manner. I recommend this business to anyone needing body work done on their car 🙂
Lisa
13:48 30 Mar 24
I had a wonderful experience with Alan and his team. I dropped my car off while I went on vacation. I had some rust coming through my car and 2 dents. Alan had quoted me a certain amount and when I picked up I was pleasantly pleased that my bill was reduced by $300, he could have left at original price but Alan is honest and delivered my car on time. Would highly recommend this shop.
Brandon White
19:59 27 Mar 24
I initially was hesitant to bringing my car here due to a previous bad experience with another branch. After speaking to Alan and Anny I gave this location a chance and I have no regrets! Super friendly and accommodating team, don’t hesitate to bring your car here for any repairs. Thank you again!
John G
01:31 26 Mar 24
I definitely recommend this body shop. No shady dealings or characters. I even pulled out of another shop on York Mills due to the unsettling conversations.Here, the ladies at the counter are extremely nice and professional. The shop is clean and tidy. The estimate and repairs were all done extremely fast. Don't go anywhere else.
christina L
00:59 21 Mar 24
Alan and his team were wonderful throughout the whole process on getting my vehicle fixed. They communicated very well and got my vehicle looking back to brand new again. I highly recommend Simplicity Thornhill East. They did a great job.Thanks again!Christina
Michael Moore
23:30 23 Feb 24
Excellent quality work, polite & pleasant people, very easy to deal with. I took my car here for repair because my Volkswagen dealer highly recommended them. I would certainly recommend the team at the 375 John Street location to my friends & family if they needed auto body repair or painting.
suna wu
14:42 14 Feb 24
I was searching body shop for my car at the area and found this place couple years ago. and decided to give it a try. one of those decision I was so pleased to made. the staffs there are very nice, the moment you walk in, you feel welcome by their front line staff, Amy, wait , was she Amy or Annie? anyway, very nice lady and knows what's she doing at her job. (lots of time, you walk in to a place, their front line ppl doesn't know what they are doing) and the staffs not only nice but professional, Alan,Ben, William and so other staffs i dont remember them all. they are professional and speak your language. sometimes you go to a body shop, they look and talk too professional to make you understand. but they do! and i think this is very important.i will continue going to them ! very pleased with the services they provide and lucky to have them! when my cars are with them, i know they are in good hand.
Jimmy Zhuang
00:56 20 Jan 24
Amazing work by the team. Alan took my car in, arranged a rental and I got my car back within a week as good as new. From start to finish a very pleasant experience. Highly recommended!!
Melanie Leitner
01:50 20 Dec 23
The absolute BEST in the biz!!!!!! From start to finish, Alan and his team offer 5 star service! The best repairs, customer service and all in a seamless, timely manner! Wouldn’t take my car anywhere else and will always return to simplicity! Thank you, Alan!!!
Pearl Kwong
15:21 26 Oct 23
I am extremely happy with the services and the end result of the repair. My car look like new and you can't even tell it was in an accident. Allen and his team are amazing, They have customer's best interests at heart, and go above and beyond to helps me on the most stressful time. I highly recommend this auto body repair shop. Great work!
Wesley Sheng G
04:29 06 Oct 23
Very pleased with the service I received at this location. Took my Subaru there for scratch repair and bumper replacement and they did a fabulous job within less than a week.Alan and Anny handled everything with professionalism and were very easy to communicate with. You can tell they genuinely have their customers’ interests at heart.Highly recommend them to anyone searching for a reputable body shop.Thanks!Wesley
Elaine
21:13 20 Sep 23
Searching for a reliable and experienced auto body shop could be a daunting task, but I am glad that my sister-in-law referred me to Simplicity Car Care after my car accident. Alan, the manager was extremely knowledgeable, detail-oriented and professional. When I took my car in to Simplicity, Alan has already arranged a rental car for me which took one thing off my list during this stressful time. He was very patient to guide me through the procedure from the appraisal to the approval by my insurance company. The entire insurance claiming and repairing process were seamless with Alan took care of all the communication with the insurance company, kept me posted on the repairing process, with the ended result of my car looks brand new. Kudos to Alan and his team at Simplicity, as they truly promote and foster a new culture of auto body repair industry by providing their clients a simple and cared experience. Highly recommend Simplicity at Thornhill East to anyone who might require auto body repair service in the future.
Yashmin Damji
14:30 20 Sep 23
I was recommended by the dealer to take my vehicle to Simplicity for repairs after an accident.Simplicity is absolutely the best starting from the owner, Alan and his staff. They are honest, professional and humble in dealing with people. The owner treated me as family and took excellent care of the vehicle. Alan and his office manager dealt with my insurance company and made sure my claim was approved in a timely manner.Thank you Alan and your staff for this outstanding service and professionalism.All the bestYash
n w
11:30 13 Aug 23
Simplicity was simply fantastic! My insurance company sent me to this establishment right after a car accident. I was not familiar with it. When I arrived the paperwork was already drafted and all that was needed was my signature. The receptionist was professional, kind, and compassionate. Alan, the manager, was supremely knowledgeable, kind, caring, and professional. They took great care of my vehicle. The car looks brand new. It was also thoroughly cleaned inside and out. Simplicity obviously takes a lot of pride in their work.Thanks so much to Alan and team for such great service in a very stressful time. I highly recommend Simplicity and this location in particular. It is a hidden gem!
Andy Young
23:12 20 Jul 23
Amazing service. Went to Alan twice, and both times had been provided with hassle free services while my vehicle was fixed to the best condition. There is a huge difference when professionals are just trying to get the job done vs. looking out for the best interest of their clients, and they have definitely demonstrated the latter.
Dmitriy D
15:25 20 Jul 23
Great service, nice people! Alan is great to deal with, very friendly and straightforward on pricing and timing! Had a small dent in the rocker bar repaired in this shop and they did a fantastic job, the damage is completely removed, with the spot looking like new. I found price for the amount of work done to be very fair. Would highly recommend this place.
Stuart Lee
00:47 26 Jun 23
I have used Simplicity Car Care twice already The first time , I was recommended this place by my insurance claim adjuster. And I read the reviews which were really favorable. Then Anny called me to start the initial process to have the body damages repaired. I didn't have to do much as she took care of all the administrative work. I also met General Manager Alan who is very knowledgeable in his job. He explained all the necessary and pending repairs backed up by photos that Anny had emailed me earlier. I could tell immediately that Alan has many years of experience. 30 years to be precise.After less than 2 weeks , my car was ready for pick up. Alan and his team did such a fantastic job restoring my car to brand new!!!And recently, I used Simplicity Car Care again. Anny and Alan were so helpful again and I was very happy with the work the second time.Both of them are very honest and they told me all the work details. I will also commend Anny in getting a rental car for me so quick. It was a no hassle process.I strongly recommend Simplicity Car Care to other future customers. I am in the auto manufacturing business myself and I know what it takes to manufacture a brand new vehicle in my auto assembly plant. And to see how cars damaged in accidents restored to new, require extraordinary efforts by the auto body shop team. Simplicity Car Care has this team mainly because of Alan, Amy and the experienced team at Simplicity Car CareAlan and Anny always have time to listen to their customers. I could sense they want their customers to be happy. I honestly have to say it was a 5-Star Service each time!Thank you Alan and Anny and your team!
Edward Law
21:58 21 Jun 23
Went to Simplicity car care after an accident, Alan was very helpful and took care of everything without having me to worry.Highly recommend their service if you ever need car repair.
Quan Hoang
00:00 08 Jun 23
Had another car send debris that damaged my vehicle. My vehicle repairs finished faster than expected and came out of much higher quality than expected. Alan has went above and beyond to provide a pleasant experience in this exhausting ordeal. 5/5 perfect.
David Westberg
17:33 22 Apr 23
Highly recommend Alan & his team. Very efficient and took time to explain process. As communication from insurance company was almost non-existent, Alan essentially handled everything from his end and made the process as convenient as possible.
Angela T
14:57 17 Apr 23
Couldn't recommend simplicity car care Thornhill East more. Their service was great and the car looked amazing after the repairs. Alan went absolutely above and beyond to make a stessful experience run smoothly. I would not hesitate to recommend the simplicity car care Thornhill east team to anyone. They take care of their clients and take pride in their work.
Holly
19:45 22 Jan 23
Alan, Anny, and the team were a pleasure to work with after I was in a motor vehicle collision a couple weeks ago. It is a stressful experience and Alan was always very supportive and super resourceful right from the beginning. They communicated well about the status of my car up until it was ready for pick up. They were very easy to reach when needed and made the process so much less stressful than it could have been. This process can be daunting for many people but it was easy and quick because of this team. Despite major damage to my car after the accident, my car looks brand new! I would definitely recommend this team because they are very professional and supportive at the same time.
robyn E
14:29 10 Jan 23
After my car endured severe damage while parked on the street, I went to Alan and he was superb. From the minute I arrived till the end of the job his professional attitude and efficiency was remarkable. He made a daunting task simple and easy. The job was superb and my bashed up car is as good as new. He kept me posted every step of the way. I will use this business for every car issue I have moving forward. Thanks Seymour for recommending this wonderful business!
Chloe
15:33 14 Oct 22
After using this body shop for so many years, I can say that the quality of the work has always been superb. Alan always provide excellent customer service. Recently my car got into a hit and run incident, and the rear side panel was smashed. I left my car to Alan and contacted TD for the accident. Alan then handled everything for me including all the tedious paper works and back and forth communication with the insurance company.When I got back my car, Alan not only changed the rear side panel for me, his team also cleaned my car inside out!! The work was done beyond expectation and it felt like a completely new car!! Thank you so much Alan and your team for always providing consistently excellent service!!
Jason Lee
04:07 08 Oct 22
Alan is very professional and super helpful when we needed help the most. Car was perfectly repaired. He also has great pricing as well! Highly recommended!
Stephanie Hallows
19:57 08 Aug 22
Great customer service from Anny at the front desk and my car was like new when it was returned to me after an accident. They were happy to deal with the insurance company so it made it much easier for me! Alan was very helpful and went above and beyond to have my car looking great again. Thanks to everyone at Simplicity Care Care 🙂
Ray Bagley
09:18 23 Jul 22
Alan is very personable and has the integrity to get your car back to normal.....My car was repaired beyond my expectations! The attention to detail, far exceeded what I was expecting. Alan has the team of specialists to get you car repaired to OE standards or better. I will not hesitate to recommend his services!I had another small incident , naturally I have returned to Simplicity and Alan to have it looked at. Alan has given me information that will help with my repairs. His staff is awesome and Annie is a fantastic person to deal with as well! Don't ever fret, use Simplicity to get your car back and you'll never know it was involved in an accident.
Tung Do
18:13 15 Jul 22
Verry happy with my experience here. Brought my car in for some scratches over the year that finally need to be cleanup and they did a bang up job on it in just about 3 days. Absolutely cannot tell that it was scratched up before, looks like it came straight fromt The factory. The team did a courtesy interior cleaning without me asking and I appreciated that alot. Alan was a very helpful and a professional through and through. Highly recommend if you need to do some bodywork on your car
Donneil Brammer
17:23 02 Jul 22
Just want to give Al and his team a big shout out! I have never been prouder to drive an older vehicle. So I had brought my old 2002 Camry in for some major body work on the old rust bucket. My car needed cut and weld on rocker panels, and wheel wells needed work too. It only took Al's team one week to do it and I was blown away by the difference when my car was returned to me.You can't even see the difference between the job they did and if the car was brand new with original paint and body. That is how well they blended the paint in with original paint. It actually looks like its a brand new car that just came off the lot. And best part is I didn't even break the bank!I would definitely recommend their work to family, friends etc. Awesome job 👏
Fred Leitner
18:36 12 Jun 22
Enviro Auto Collision is in our opinion, the gold standard for personalized, efficient, fair, and exemplary service. We have had the pleasure of working with Alan and his colleagues for a number of years, fortunately reasonably infrequently, for accident-related repairs. Estimates have been comprehensive and competitive, with the service always having been provided on time. We recently went away for a month and had to get some body repairs done, and Alan was more than willing to keep our car safe in his facility until we returned. The work is professional and beautiful; it is very clear that Alan and his crew take a lot of pride in their work, and this is reflected in the finished product. I recommend Enviro Auto Collision without reservation. You won't be disappointed!!!!!
Stephanie Leung
03:31 25 Feb 22
Got my car fixed here a couple weeks ago from a hit and run and this place has great customer service and their work is very professional. I had my passenger fender and door replaced with new parts from Mazda as it was very damaged from the hit. I was in contact with a man named Alan and he took care of all the communication with my insurance company and ordering the parts from Mazda. He made the whole process extremely seamless. This place is very knowledgeable and very experienced where they know what they are doing and customers can really put their trust in them. Highly recommend this place for any type of vehicle service!
Dan O.
23:41 23 Feb 22
Alan and his team at Enviro Auto Collision did an absolutely phenomenal job repairing my Tesla when it was damaged by a vehicle trying to park next to me. The estimate for the job was more than fair and the repairs were completed ahead of the promised day. I thoroughly inspected the repairs and it looks absolutely brand new. I see absolutely no signs of the damage! Zero!! I picked up my cleaned and charged vehicle and it drives perfect. I absolutely recommend this shop for repairs. Quick, professional and outstanding workmanship!
Nicole Booth
22:27 03 Feb 22
I couldn't be more happy with the service at Enviro Auto Collision. Alan is incredible professional and trustworthy. I came in to get my bumper replaced due to a rear-end collision. I explained my situation and he provided me with an incredibly fair quote. I got my car back THE NEXT DAY! Not to mention they also cleaned my car and it looks brand new.The process was so quick and I will definitely be coming back for future maintenance and servicing. I am very happy with the result and I cannot recommend them more.
