Address
427 Welham Road, Barrie,
ON L4N 0B6
Main Intersection:
Big Bay Point Rd and Welham Rd
Our Hours
Monday-Friday: 7am – 5pm
Saturday: Closed
Sunday: Closed
Contact Us
Simplicity Car Care Barrie
A team of experienced collision repair experts can be found at every Simplicity auto body shop. We guarantee that you will receive consistent and dependable car service – no matter which location you visit.
About Our Barrie Location
General Managers: Robert William Dumais/Michael Joseph Gilbert
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.
Available Car Services
- Paint Scratch Repair
- Glass Repair and Replacement
- Paintless Dent Repair (PDR)
- Vehicle Diagnostics
- 3M Clear Guard Chip Protector
- Headlight Renewal
- Collision Damage Appraisal
- Collision Repair
- Auto Painting
- Towing & Rental Car Service
Photo Gallery
Here’s What Our Customers Are Saying About
Simplicity Car Care Barrie
Nancy Addae
6 months ago
Natasha is very kind and she got it love her Simplicity Car Repair provided excellent service. My repair was done well, and the staff were very friendly and respectful. Natasha is so sweet she explained everything clearly, which made me feel comfortable and confident. I highly recommend them.
Mel
6 months ago
The staff are amazing here!! they provided consistent updates with my vehicle repairs and even communicated information that my insurance did not pass along. Especially Natasha, she was everything that I needed, such a dedicated and positive employee. The best experience I have had from a repair shop.
Beth Guy
6 months ago
I can not say enough good things about Simplicity, from there customer service to the workmanship from drop off to pickup was amazing. I would definitely recommend Simplicity every time without any hesitation. I would like to thank Natasha for all her help with the car Rental and her wonderful customer service. She really went above and beyond.
Kyle Uttley
7 months ago
I waited a long time to get my truck repaired. I shopped around a bunch and it seemed like such an incovenience to be without my truck for a period of time. Finally I found Simplicity and I couldn’t be happier. They came with several glowing recommendations, and the appraisal process with Rudi was awesome, made me feel so good to hear his truly honest opinion and the fact he took the time to explain the entire process to me was so encouraging. When it came time for the repair they were very fast, super helpful with organizing a rental, and the work is impeccable. You will never know there was any damage. So grateful I found Simplicity and 10/10 recommend to anyone needing some body repairs!
P.S. the interior and exterior detail they did before getting my vehicle back to me was a really really nice touch!
P.S. the interior and exterior detail they did before getting my vehicle back to me was a really really nice touch!
Mitchel Abrams
7 months ago
Great experience with Simplicity Car Care in Barrie. Their staff was friendly and they took care of paper work and quotes directly with the insurance company, drove me to the car rental agency and took the rental back for me. They communicated what was happening every step of the way. Big shout out to the technicians that completed the body/paint work, it looks great! I really appreciated that they also fixed a minor scratch in the door at no extra charge! So refreshing to receive excellent customer service. Thank you!
Joey Velasquez
7 months ago
Natasha processed the repair on our vehicle seamlessly. My rental car was taken care of by Natasha. Simplicity in general is an excellent car care center. My vehicle was so clean inside and out when I picked it up. We all know that it is very hard to order parts these days from overseas and yet my vehicle was repaired in a reasonable time span. All the staff and managers in this location, Barrie, are very nice. I would definitely recommend Simplicity Care Care Barrie. 👍💯⭐️
Aynsley-Danielle Horner
7 months ago
I was recently involved in an accident which resulted in my vehicle being a total loss. I want to thank the entire team at simplicity for staying in regular contact with me providing me with updates even when my adjuster was difficult to reach, for making an overwhelming situation seamless, and for ensuring I received the best valuation for my vehicle.
If you’re looking for a great team and exceptional service you’ve come to the right place!
Customer for life over here!
If you’re looking for a great team and exceptional service you’ve come to the right place!
Customer for life over here!
Ysabelle Tudor-Doonan
8 months ago
I recently had the pleasure of being a customer wirh Simplicity. Their communication, attention to detail, time management and customer care was exceptional. The customer service representative Natasha was incredible, kind and friendly and went out of her way to ensure we were updated every step of the process to having our truck fixed. If I could give this business a 10/5 stars I would. 100% recommend.
taylor schofield
9 months ago
Awesome experience with Simplicity Car Care in Barrie. From start to finish they were so accommodating, professional and the communication / updates were so appreciated. I feel like they really took care of my car, and it looked like a brand new car once they were finished. I had hit a raccoon pretty hard on a backroad and my front bumper had cracked and the cover piece under the bumper had folded underneath the car and dragged along the road. It was not pretty but a few zip ties later I was able to drive for a little. I was dreading having to fix it, as I was nervous about dropping it off somewhere. I love my car too much lol but I am so happy this was the place my insurance chose to set me up with, and thank you guys again for the amazing customer service and quick turnaround. Also thank you Natasha for finally getting ahold of enterprise for me about my wallet. I was so excited to pick up my car and was moving too quickly I dropped it after dropping off my rental! Will be recommending.
Krishna chaitanya reddy Alla
9 months ago
I recently had my car repaired at Simplicity through insurance and the whole experience was seamless. The team handled everything smoothly from start to finish. They arranged a rental car with convenient pickup and drop-off, and even extended the rental when I needed it without any hassle. Everyone I interacted with was friendly, professional, and helpful. Overall, I had a great experience and would highly recommend their service!
priyam patel
10 months ago
I recently brought my Mustang to Simplicity Car Care, Barrie, and I couldn’t be happier with the experience. The team went above and beyond to make sure everything was taken care of, and they delivered outstanding results. My car came back looking amazing, and they made sure it was ready on time without cutting corners.
It’s rare to find a shop that combines professionalism, attention to detail, and genuine care for their customers, but these guys nailed it. I highly recommend Simplicity Car Care Barrie to anyone who wants their vehicle in good hands.
It’s rare to find a shop that combines professionalism, attention to detail, and genuine care for their customers, but these guys nailed it. I highly recommend Simplicity Car Care Barrie to anyone who wants their vehicle in good hands.
Nicholas Costa
10 months ago
Exceptional Work and Excellent Customer Service!
I recently had my Subaru WRX repaired at Simplicity Car Care Barrie after some damage to the rear bumper, and I couldn't be more impressed with the entire experience. The quality of the repair is outstanding — the bumper looks brand new, and the paint match is flawless. You’d never know there was ever any damage.
What really stood out, aside from the great workmanship, was the customer service. Natasha at the front desk was fantastic — super friendly and kept me updated every step of the way. It was reassuring to know exactly where things stood during the repair process, and she made everything smooth and stress-free.
If you're looking for a shop that does high-quality work and truly cares about their customers, this is the place. I’ll definitely be coming back if I ever need work done again.
I recently had my Subaru WRX repaired at Simplicity Car Care Barrie after some damage to the rear bumper, and I couldn't be more impressed with the entire experience. The quality of the repair is outstanding — the bumper looks brand new, and the paint match is flawless. You’d never know there was ever any damage.
What really stood out, aside from the great workmanship, was the customer service. Natasha at the front desk was fantastic — super friendly and kept me updated every step of the way. It was reassuring to know exactly where things stood during the repair process, and she made everything smooth and stress-free.
If you're looking for a shop that does high-quality work and truly cares about their customers, this is the place. I’ll definitely be coming back if I ever need work done again.
Aurora Mechel
10 months ago
Everyone was so great and accommodating to me, my car is sentimental and I’m so happy with how they handled everything and were able to get me a rental car as I waited for my car to be finished. They even cleaned my mats and gave my car a good clean while it was there, just above and beyond. Kim and Natasha (I believe) were so sweet at the front desk and every staff member seemed to be happy to help. Rudi did a great job and I’ll attach some of the before and after.
They even cleaned my tail lights like new. And the work is very well priced as for the market right now.
Thanks team!
They even cleaned my tail lights like new. And the work is very well priced as for the market right now.
Thanks team!
Uzma Qureshi
11 months ago
My recent car repair with Simplicity Auto Care was a five-star experience.
The staff was professional, friendly, and very knowledgeable. They explained everything clearly and kept me updated throughout.
The service was completed quickly without compromising quality.
I would highly recommend them to anyone needing reliable auto care.
The staff was professional, friendly, and very knowledgeable. They explained everything clearly and kept me updated throughout.
The service was completed quickly without compromising quality.
I would highly recommend them to anyone needing reliable auto care.
Anne Logan
12 months ago
Any experience I have had with Simplicity Car Care in Barrie has been exceptionally pleasant. Mike Gilbert saw that the arrangements were made for the car rental, as it was a 10day repair job, and then drove me there to be sure all went well.
The girls in the office are more than thoughtful, caring, and very friendly. AND the detailing job was beyond amazing: I haven't let my dogs in the car since!!!
I have already recommended Simplicity in Barrie to someone else.
Anne (Logan McNamara)
The girls in the office are more than thoughtful, caring, and very friendly. AND the detailing job was beyond amazing: I haven't let my dogs in the car since!!!
I have already recommended Simplicity in Barrie to someone else.
Anne (Logan McNamara)
Laurie Fletcher
12 months ago
Amazing service. I highly recommend this establishment. Can’t say enough about how impressed we were with every little detail. The work done on our car was top notch but it was all the other “little” touches that made this experience smooth. Front desk was super friendly and super helpful. The coordination with the car rental company was the touch that tied everything together. I picked up and dropped off my rental right there on site. Can’t recommend high enough.
Sarah Cooper
12 months ago
Amazing auto body shop! So impressed with the quality of their work. They were able to remove some very large dents and made the hatch look brand new. Highly recommend.
Dee Dee
1 year ago
Service was great. They kept me informed every step of the way in the repair process and were always professional over the phone and in person. They even returned my rental car for me which made me picking my car up very easy. The work on my car is fantastic. I am an extremely happy customer!
Janet Greenlaw
1 year ago
After my car was damaged by a falling tree during the ice storm, I took it to Simplicity Car Care, and I can honestly say the experience was outstanding from beginning to end.
Mike went above and beyond to make sure every detail was handled with care. The repairs were flawless—my car looks brand new—and the entire process was smooth and stress-free.
Natasha at the front desk was incredibly professional and organized, keeping me up to date every step of the way and took care of all the insurance and car rental details.
Simplicity Car Care delivers high-quality work and I would highly recommend them to anyone needing auto body repair.Huge thanks to Mike, Natasha, and the entire team!
Mike went above and beyond to make sure every detail was handled with care. The repairs were flawless—my car looks brand new—and the entire process was smooth and stress-free.
Natasha at the front desk was incredibly professional and organized, keeping me up to date every step of the way and took care of all the insurance and car rental details.
Simplicity Car Care delivers high-quality work and I would highly recommend them to anyone needing auto body repair.Huge thanks to Mike, Natasha, and the entire team!
Demi Reid
1 year ago
I had a great experience with Simplicity Car Care from start to finish. Setting up the appointments was fast and easy, thanks to exceptional customer service and communication by Natasha. The repairs were done quickly and the results looked like my car never had any damage. I rented a car during my repairs and that went seamlessly as well; they arranged the car rental and offered shuttle service.
Kelly Hammell
1 year ago
Excellent customer service!
It was not only refreshing but a relief to have knowledgeable, professional staff with outstanding communication skills. The workmanship was impeccable. Highly recommended!!! Hats off to Natasha for ensuring that our insurance claim ran smoothly.
It was not only refreshing but a relief to have knowledgeable, professional staff with outstanding communication skills. The workmanship was impeccable. Highly recommended!!! Hats off to Natasha for ensuring that our insurance claim ran smoothly.
Tudor Gagea
1 year ago
I was referred here by Superior Tire and Auto for minor body work that they weren't able to do. With no appointment, Rudy took a look at my car and fixed the problem on the same day. He didn't charge a dime. Excellent customer service experience and the repair was exactly what I needed.
Angus MacGibbon
1 year ago
We couldn’t recommend simplicity care care enough, they had our crv in and out in just a day and a half. Smooth process with the rental vehicles and they handled everything! Even came out of the shop with a 5 star interior detailing. It’s like a new car!
Scott & Zoe Whynot
1 year ago
We had an amazing experience at Simplicity Car Care getting the truck repaired after the ice storm of March 2025. The communication was amazing both over the phone and through email. The workmanship was top-notch and the transition with a rental vehicle was seamless. Overall an amazing experience and would recommend to anyone! A++++
marjo roth
1 year ago
Simplicity Car Care in Barrie was our choice for the collision repair after our accident. They had to obtain approval for the estimate; arrange for a rental car; fulfill extensive repairs, with a three-day power outage.
The whole process ran smoothly. Our car was returned looking immaculate and beautiful. Not only that, it had been completely detailed.
The whole process ran smoothly. Our car was returned looking immaculate and beautiful. Not only that, it had been completely detailed.
Cheri Carpenter
1 year ago
Simplicity Car Care took care of the insurance claim damage, work was done unbelievably quickly and very professional, looks like new. I was so impressed. As a bonus, they returned the car super clean inside and out! Also returned the rental for me, which made things easier. Super nice receptionist. Such good help made things much less stressful. Thanks so much!.
Taryn Marty
1 year ago
From start to finish the service was great. Natasha was amazing , keeping me updated every step of the way. Simplicity is very lucky to have her looking after their Customers.
My car was hit by the back wheel and door. Truthfully the car looks better now than before. Thanks to everyone at simplicity for making a difficult Situation feel stress free.
Marty
My car was hit by the back wheel and door. Truthfully the car looks better now than before. Thanks to everyone at simplicity for making a difficult Situation feel stress free.
Marty
Jordan Trethewey
1 year ago
Amazing experience with simplicity car care in Barrie, had my first accident about a month ago and they were great to deal with, the end result was beautiful looked like a brand new truck. They took it to the extreme to do a complete detail on the inside and outside of the truck , the pictures show it all! Thank you so much to the whole team at simplicity car care in Barrie.
Mitchell Klemm
1 year ago
I was in an accident a couple of months ago and simplicity was a partner with my insurance company. From start to finish it was a pretty smooth/painless experience. Natasha at the front desk was very friendly and knowledge and the technicians did a great job on the repairs. 10/10 would highly recommend.
Kim Read
1 year ago
Received excellent customer service for my Kia Soul; quality of work was incredible. Natasha looked after my rental and the repair was done in a timely manner. Highly recommend for all your repair needs. Thank you everyone at Simplicity Car Care Barrie!!
Melissa Clark
1 year ago
We recently had our car fixed at Simplicity after an accident. We were very impressed with the service we received. They took care of everything. They dealt with our insurance and secured us a rental car as quickly as possible. Even returning the rental for us when our car was finished being repaired. The cleaning and detailing of our car was a HUGE bonus. Thank you to Natasha and everyone on the Simplicity team.
Jennifer Leighton
1 year ago
Awsome job on my repair. Done earlier than the stated time and my car was cleaned and a complimentary detail done. Also the staff at Simplicity are courteous and knowledgeable. I would definitely recommend them. - Jennifer
Yuri Kogan
1 year ago
Insurance claim for body damage (2018 Jeep Grand Cherokee). The repairs are perfect, car looks new. Turn-around was super fast. They also cleaned the car inside and out (bonus!). Service was amazing - from reception, to them handling the rental for me. Drove me to the rental, took care of all paperwork & returned the car to the rental for me after the work was done. Smoothest experience I've had with any service to date, highly recommend. Shoutout to Natasha for helping manage everything.
Kim Burley
2 years ago
Flawless service from beginning to end. Detailed my car, which was beautiful, staff are amazing and dealt with our insurance flawlessly also. Awesome service beginning to end also with renting a car. Recommend 100%
Chanel Crawford
2 years ago
I recently went to Simplicity to have my car fixed after a car accident. Everything from the quote to getting my car back and everything in between was smooth and painless. They dealt with Enterprise and my insurance company directly and were so helpful whenever I had questions. I would highly recommend Simplicity for any of your car care needs here in Barrie!
Matt Abram
2 years ago
Simplicity did a great job getting bubbles out of the rear wheel well. It was sent to another company first and done very poorly at first. They showed what professional works looks when simplicity did it.
Chris Ali
2 years ago
I had an insurance claim for my 2018 Chevrolet Silverado done through Simplicity Car Care.
Firstly ....all the staff were great.
They were informative courteous and explained fully all details surrounding my claim.
They were professional and went above and beyond .....
answering all my questions even when I was seemingly bothering them as I asked questions which were relevant to me even if it was a repetitive questions.
Starting with Natasha Rudy Andy and Mike....
they were so accommodating helpful and insightful.
You are all appreciated and the work done was top notch.
I am very happy to have had my repairs done with you and would recommend them for your next repair whether personal or via insurance..... Truck is good as new .... extremely happy with the repairs done.
Keep up the awesome job !!! 10/10
Thanks
Firstly ....all the staff were great.
They were informative courteous and explained fully all details surrounding my claim.
They were professional and went above and beyond .....
answering all my questions even when I was seemingly bothering them as I asked questions which were relevant to me even if it was a repetitive questions.
Starting with Natasha Rudy Andy and Mike....
they were so accommodating helpful and insightful.
You are all appreciated and the work done was top notch.
I am very happy to have had my repairs done with you and would recommend them for your next repair whether personal or via insurance..... Truck is good as new .... extremely happy with the repairs done.
Keep up the awesome job !!! 10/10
Thanks
Heidi Taylor
2 years ago
My elderly father was rear ended while I was driving. The bumper of his 2008 Malibu needed repair and Simplicity really wowed me from moment one until done! The service and care Natasha provided by going above and beyond made a stressful time so much lighter. the quality of the repair was flawless and I will recommend Simplicity to anyone without hesitation. This kind of service is rare and exceptional.
Tristan Marco
2 years ago
Just wanted to give a huge shoutout to the whole Simplicity Car Care team, they do amazing work and are super easy to work with! Got a decent amount of body work done, and between communication, pricing and timing in which the work was done, I couldn’t be happier. Thanks again!
Becky Maschke
2 years ago
We had our truck go in due to a fire. We mainly dealt with Rudi and Kim. Although all the staff we came in contact with was fantastic. We have a three month old truck, so I was quite particular with how I was hoping it would turn out. They were amazing in sitting with us while I went over all my concerns and assuring us it would be done to perfection. And it absolutely was. We cannot thank them all as a hole enough, but mainly to Kim and rudi, we thank you both so much for going above and beyond and bringing our truck back to perfection. Your customer service was outstanding and our truck is perfect! Thank you so much everything was greatly appreciated.
Becky & Jason Maschke
Becky & Jason Maschke
Susan Charters
2 years ago
Natasha and the staff at Simplicity Car Care Barrie are amazing! Work was completed quickly and looks wonderful. They went the extra mile and detailed the car and turned on the ac for me to return home. They are tops in doing the big details and thinking of the small details. If you need the services they provide I wouldn't use anyone else Thank you
Ader Elias
2 years ago
So I had a car accident and it was the very first time something like this happened to me in Canada, and so I got to know Simplicity and they are absolutelly awesome. They helped me understand the insurance details, provided me all the feedbacks, were very patient with me all the time. If you need a bodyshop for your cair in Barrie, definetely you will never regret bringing your car to them.
Sharon Chamberlaine
2 years ago
My vehicle was damaged in a rear end collision. Natasha, walked me through the whole process. Kept me posted threw each phase of the repair. My vehicle was returned to me a month later looking just fantastic. I would have no hesitation in recommending Simplicity to anyone. Thanks so much for your assistance.
K Morton
2 years ago
The repairs for my truck needed a very tight schedule for completion and was met as expected. A staff member even drove my daughter back to her car! Even better, the repairs were very fair and competitively priced as well. Simplicity Car Care also provided me with pictures at different stages in case I needed for insurance purposes. Honestly, this team was fantastic and I will continue to recommend as needed. Great work again!
Arshaad C
2 years ago
I dropped my car off to be repaired due to a recycling bin hitting the hood of my car and adjust my front bumper. Simplicity Car Care was very professional and Polite. They repaired my car in 5 business days which is great. The paint match on my car looks great, (Crystal White Pearl) which is hard to paint match. Everyone I spoke with was very courteous and knowledgeable. They even corrected some issues a previous shop made, that I only became aware of much later. They also removed some small dings (PDR) and cleaned my car. Also, their work is warrantied for life which is great. I would recommend and use this shop again.
Marina Medeiros
2 years ago
Great place and staff! They go above and beyond and provide top notch service not only on getting the car fixed but also answering all questions and customer service overall.
Barbara Bryon
2 years ago
I had my car repaired at Simplicity after a hit and run in April 2022. One of the worse experiences I have had. I kept on insisting that something else was wrong with my car because after I picked it up there was a horrible squeaky noise when I drove it. It kept getting louder and louder. They kept telling me it had nothing to do with the accident. To make a long story short, they ended up having it looked at by their mechanic and they found a crack in the frame (not sure if it is called undercarriage). They ended up fixing it but after much yelling on my part (was really stressed and frustrated). Finally it was fixed or so I thought. Next thing that happened is that some rubber trim in the front of the car fell off. Took it back as it was hanging. They clipped it back in but a few days later it fell off. They tried to tell me that I must have hit something. I never hit anything. It was on the front end that was repaired. So now part of my trim is missing. I am writing to the insurance company to make a formal complaint. The insurance company told me I have a life time warranty but I am hesitant to go back to them as they are going to give me the same story that I must have it something. I am normally a polite person but what they put me through was terrible.
Bryan Guzman
2 years ago
They did a really great job fixing up my car, very happy with the results. Super friendly staff and even gave my car a very nice interior clean as a bonus. Keep up the great work everyone there.
Hailey Anthony
3 years ago
Super friendly staff and such good work! They are super professional and work with your needs ! Got my bumper replaced and came back to a shiny detailed car ! ✨ would recommend this place to anyone in need of repairs!
Winnifred Koduah
3 years ago
This is the best car service I have received in a while. The whole staff was very friendly, they listened to my needs and finished everything right on time before I had to leave for a long vacation. Everyone should’ve seen my face when I saw that they not only cleaned the outside but also inside of my car for me. Thank you to everyone at simplicity
Cacao Scotti
3 years ago
10 Stars.
You folks are awesome. my car looks better than it did before it got hit by a bus. Cleaner on the inside. Looks new again. outside looks fantastic. Originally, my car was towed to a separate shop called assured, and I’m really glad it ended up with you folks. Thank you everyone in the body shop and the paint shop. Thank you Sarah and Kim for helping me out with my vehicle through stressful irritating time. You really made this experience as good as possible. Thank you for driving my car respectfully. What a huge relief. The car looks pretty much perfect and brand new and it has almost 40,000 km on it. Absolutely exceptional!
You folks are awesome. my car looks better than it did before it got hit by a bus. Cleaner on the inside. Looks new again. outside looks fantastic. Originally, my car was towed to a separate shop called assured, and I’m really glad it ended up with you folks. Thank you everyone in the body shop and the paint shop. Thank you Sarah and Kim for helping me out with my vehicle through stressful irritating time. You really made this experience as good as possible. Thank you for driving my car respectfully. What a huge relief. The car looks pretty much perfect and brand new and it has almost 40,000 km on it. Absolutely exceptional!
Bass Clanks
3 years ago
I was recommended Simplicity by someone close to me who had repairs done on her car when it was in an accident because she had a great experience with them, but when I was in an accident it was an awful experience, and I never write bad reviews but this because infuriating. They they were to inspect my car along with my insurance adjuster, then my insurance company would decide if it was a write off, which they did the next day. My insurance company said I would be paid out for my written off car as soon as they pick up the car from Simplicity (which I LATER found out shouldn't have been the case, but that was on my insurance company). I tried to release my ca to the insurance company and have them pick my car up but they said they could not release my car to them because they have not completed the invoice for them (all it was for was keeping the vehicle there for a few days, should be a pretty simple task). After days and days I asked when the invoice would be complete and they kept telling me that they had a lot of invoiced to do and they didn't have time to do mine since I was at the bottom of their list. No exaggeration here, after 2 whole weeks they told me they still didn't have time to write me up an invoice to release my car, which I believe was likely there way of billing my insurance company for every extra day that the vehicle was there. I tried being as nice as possible and was met with rude responses saying I was being selfish for wanting to have my invoice done when they had so much work to do, they literally just had to make bill for us to pay so we could take my car and they refused! MULTIPLE times they told me "tomorrow it will be done, today it will be done, blah blah blah" and it was a lie every time, even when a week into this deal I told them I needed the car to be released so I could get my payment to buy a new car which I really needed, they did not car. They finally said they were doing it "Right now" so I said I would send a tow truck right now and they said "Sorry today we're deciding to close today at noon and it's a long weekend so you can come next week". It took almost 3 weeks just for them to make me an invoice it was absolutely insane, they're scammers. It seems like as long as you're paying them to do actual work on your car, they're great, but as soon as your insurance decides to write your car off and they know they're not getting a bigger paycheck for work, they decide to scam your insurance company and in turn, scam you. I'm SURE they will respond to this review and say some lies like I'm exaggerating or not telling the truth but every word here is exactly how it went down, and remember, they're try to make themselves sound like they're in the right, but it's only because I won't be able to respond to their response, since that's how google review work. Don't go here lol.
Danica Craig
3 years ago
I recently had my SUV repaired at simplicity (through insurance) after being in a collision.
Absolutely reccommend them. They made my life so easy having a rental set up for me and driving me to pick it up after dropping off my car. Then when I came to pick up my car not only did they take care of returning my rental for me I noticed that my car had been fully detailed when I got in.
Thanks so much guys. You saved this busy mama a lot of time and energy!
Absolutely reccommend them. They made my life so easy having a rental set up for me and driving me to pick it up after dropping off my car. Then when I came to pick up my car not only did they take care of returning my rental for me I noticed that my car had been fully detailed when I got in.
Thanks so much guys. You saved this busy mama a lot of time and energy!
The Boomerman
3 years ago
I recently had my Subaru repaired at Simplicity/Streamline after a somewhat minor collision, and unfortunately, my overall experience has been less than satisfactory. As someone with a very busy schedule, the inconveniences I faced only added to my frustrations.
Upon picking up my car, I noticed several issues that left me quite disappointed. The most noticeable problem was the fitment of the front bumper cover, which was off, and the headlights were not properly aimed, resulting in poor visibility while driving at night and even leading other drivers to flash their high beams at me, assuming mine were on. When I raised my concerns about the bumper cover, I was told that "someone tried to get it perfect for a few hours and what I was given is the best they could do."
Moreover, I was disappointed to find that the fog lamp, which was damaged during the accident, not being replaced during the repairs. Leaving it still damaged when I picked up the vehicle, collecting condensation behind the lens. To add to my frustration, I discovered a broken headlight mounting bolt. (to which they claim was broken when I brought the vehicle in, but they'll repair it anyway). Right...
Adding to the frustration, the vehicle was ready a week prior to me picking it up. Simplicity claimed the insurance company gave them the wrong number, but I specifically wrote down my phone number on their release form when I first dropped the vehicle off.
I appreciate that the body shop is working with me to rectify these issues, but the fact that my vehicle was given back to me in this condition after unnecessary delays is the reason for my 2-star rating. It's disappointing that I now have to take additional time out of my day to make another appointment with Simplicity, arrange for a rental car, and go through the hassle of further repairs when it could have been avoided with better attention to detail before the vehicle was released to me.
While I appreciate their willingness to address the problems, the inconvenience, delays, and time wasted could have been prevented with better quality control and more thorough workmanship during the initial repairs.
I hope that Simplicity will take this feedback constructively and improve their services to ensure a more satisfactory experience for their future customers.
Edit:
Reduced from a two to a one star review, do not bring your vehicle here. I've attached a photo of my headlight beam pattern, after simplicity "fixed" their mistake.
Thanks guys, smoke some more crack.
Upon picking up my car, I noticed several issues that left me quite disappointed. The most noticeable problem was the fitment of the front bumper cover, which was off, and the headlights were not properly aimed, resulting in poor visibility while driving at night and even leading other drivers to flash their high beams at me, assuming mine were on. When I raised my concerns about the bumper cover, I was told that "someone tried to get it perfect for a few hours and what I was given is the best they could do."
Moreover, I was disappointed to find that the fog lamp, which was damaged during the accident, not being replaced during the repairs. Leaving it still damaged when I picked up the vehicle, collecting condensation behind the lens. To add to my frustration, I discovered a broken headlight mounting bolt. (to which they claim was broken when I brought the vehicle in, but they'll repair it anyway). Right...
Adding to the frustration, the vehicle was ready a week prior to me picking it up. Simplicity claimed the insurance company gave them the wrong number, but I specifically wrote down my phone number on their release form when I first dropped the vehicle off.
I appreciate that the body shop is working with me to rectify these issues, but the fact that my vehicle was given back to me in this condition after unnecessary delays is the reason for my 2-star rating. It's disappointing that I now have to take additional time out of my day to make another appointment with Simplicity, arrange for a rental car, and go through the hassle of further repairs when it could have been avoided with better attention to detail before the vehicle was released to me.
While I appreciate their willingness to address the problems, the inconvenience, delays, and time wasted could have been prevented with better quality control and more thorough workmanship during the initial repairs.
I hope that Simplicity will take this feedback constructively and improve their services to ensure a more satisfactory experience for their future customers.
Edit:
Reduced from a two to a one star review, do not bring your vehicle here. I've attached a photo of my headlight beam pattern, after simplicity "fixed" their mistake.
Thanks guys, smoke some more crack.
Rosey
3 years ago
They were the only ones taking in any car in this city. So far, so good. The front desk found a rental for me right away vs. my TD insurance, who was making me wait 5 days???? AT the same car rental company . Explain that ????????♀️
They're friendly here and super helpful and clearly is better than my insurance company on finding a rental
Will update when the car gets fixed
July 14th
They're friendly here and super helpful and clearly is better than my insurance company on finding a rental
Will update when the car gets fixed
July 14th
Dave
3 years ago
Very poor customer service; stating attempted to contact customer but did not, documented miscommunication with insurance company as well. Not very trustworthy unfortunately. Disappointing. Highly recommend using a reputable business like Zenetec.
Ceu Melo
3 years ago
I am going neutral at this time because I have not gotten any service from Simplicity Car Care yet however the first impressions were good let's see the end results when my car gets fixed so you know for you to be asking for info on something the people don't experience yet it's kind of a little kind of putting one foot in front of the other
Sarah Cruz
3 years ago
Came here after being told there was no appointments at nearby Assured. Great service and great people. I was told my vehicle is driveable at Assured in spite of multiple loose parts which is quite irresponsible. Simplicity helped me get a rental as soon as possible and even drove me home in their in their own vehicle since I couldn’t get a rental the day i dropped of my vehicle. Responsive with all my inquiries and helped me thru the whole process. I also love that they have moms who work here as they understood i could not drive around an unsafe vehicle with my small toddler inside.
Will definitely recommend to friends and family.
Will definitely recommend to friends and family.
Baird Garvey
4 years ago
I’ve used this business a number of times over the years. Their work was always excellent. Recently I took my friend for a front bumper repair. The work was beautifully done and quickly. I highly recommend Simplicity Car Care.
Baird Garvey
Baird Garvey
Robert Abernethy
4 years ago
Minor bumper cover damage. Mike had me in and out in record time! Car looks better than before I damaged the bumper. The team went above and beyond!! I couldn’t be happier and am very pleased to recommend them!!
Teresa Dipietro
4 years ago
What a butcher shop!!!! Don't bring your vehicle here as this people don't know anything about bodywork or paint. Insurance send us here and now we have missing parts and all broken used parts from the accident. Your better off going to fix it auto as they are very professional and very good at their work. I think we will get our lawyer to go after them now.
Matt Attwell
4 years ago
Great service with an amazing result. Kim was very helpful with communication and my vehicle was completed in great time. In the back where all the magic happens I only know David, but everyone who worked on my car did an amazing job. Looks fantastic and a great finished result. Would definitely go back to them for any other work and highly recommend them. ????
Germaine Flinn
4 years ago
Was referred to them by family after having horrible service/ botched repairs at another shop. Rob and Kim were amazing to deal with. Got my vehicle in quickly and did an amazing job fixing issues from the other shop. Well worth the 2 hour drive!
Pat Padley
4 years ago
Stopped in with out appointment to ask if a problem with my car could be repaired, the answer was yes and if you give me your keys I’ll do it right now while you wait. A half hour later I was on my way…the repair no charge…wow these guys breath service, go there!
Hope Morrison
4 years ago
Great service, honest workers. Kim was helpful and made sure to get back to me whenever I had a question. Repair was quicker than expected, especially during the current supply chain issues. They even cleaned my car, which I did not expect!
Cameron Hunter
4 years ago
Our car required a bumper repair (not an insurance claim). We got a reasonable quote quickly. Staff were friendly and accommodating ensuring our repair was done on time at the cost quoted. I’d highly recommend Simplicity in Etobicoke.
Phillip Burt
4 years ago
I've had several of my personal vehicles collision work done here over the last 15 years or so. Always happy with the service and the quality! They used to have a different shop name, but still the same great service! I've referred several friends and everyone left happy!