Address
3208 Albion Rd S, Ottawa,
ON K1V 9S6
Main Intersection:
Johnston Rd and Albion Rd S
Our Hours
Monday-Friday: 8am – 5pm
Saturday: 9am – 12pm
Sunday: Closed
About Our Ottawa South East Location
General Manager: Jose Daniel Omana Canas/Alberto Jose Gago Marquesz
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.
Available Services
- Paint Scratch Repair
- Glass Repair and Replacement
- Interior and Exterior Detailing
- Headlight Renewal
- Collision Damage Appraisal
- Collision Repair
- Auto Painting
Photo Gallery
Here’s What Our Customers Are Saying About
Simplicity Car Care Ottawa South East
Rita El Murr
15:14 29 Nov 24
My insurance company recommended Simplicity car care on Albion rd and I cannot say enough to describe how good this body shop is. The family that owns the place is very nice and provided such great customer service, starting with driving me to the car rental place on the day I dropped off my car for repair, so that I do not have to wait for the shuttle. The work they did on my car is perfect and only took them 3 days!! AND gave me my car back all clean and shiny, inside out.I totally recommend this body shop!
Aaron Taylor
13:57 27 Aug 24
Simplicity Car Care truly sets the standard for excellence in auto restoration! From the moment I walked in, the friendly team made me feel confident that my car was in the best hands. They restored my vehicle to absolute perfection, exceeding all my expectations. The quality of their work is so impressive that I've returned for additional services and have recommended them to all my friends and family (they even did an on the spot quote for my friend yesterday!). If you're looking for a car care team that delivers exceptional results every time, Simplicity Car Care is the place to go!
Eric Dodd
15:10 24 Jul 24
Great staff, great service and an impeccable job addressing the damages on the car. The team even advocated on my behalf with the insurance to ensure best quality parts.
Luis Rodriguez
17:16 19 Jul 24
The bodywork done was excellent, the customer service was beyond my expectations. Definitely highly recommend. They know what they do, and make from my car damage just a bad dream.
Kanwarjeet Singh Bedi
19:43 04 Jul 24
Worst customer service ever. Specially the front desk employee name Aldo. They will argue and hangup on their customers while talking. They will promise shuttle rides and once you have your vehicle drop there then they will refuse to pick you up after. Rude, frustrating behaviour. They body work wasn’t up the expectation and had to go back there. Also when the car was there they didn’t inspect it for the mechanical damages and now the claim is closed I am stuck with it.
Michael Brennan
20:40 03 Jul 24
They were recommended by my insurance company. They were very friendly, fast and efficient. Most importantly they did a great bumper restoration. I would definitely go there again.
Mark Arbique
00:18 25 May 24
Wow!! Not only did they do a terrific job, on time as promised, repairing hail damage so the car looks like new but they also cleaned the notoriously difficult to clean wheels (not even damaged or part of the claim) so they look brand new as well. Highly recommended.
Simon Chillier
02:48 05 May 24
Very happy with the repairs and the quality of the work that was that done to my car.The car is looking great!I can only recommend and I'll be back in the future.
Siv Pheng Hong
13:06 03 May 24
Simplicity Car Care is the best auto body shop. Very prompt, professional and the work was amazing. They even cleaned the car in the inside and outside. Would definitely recommend.
Cheri Dorey
21:19 03 Mar 24
I had the back left side of my car repaired and painted at Simplicity. Great experience, Jose was wonderful do deal with. Very professional, friendly, andhelpful, was able to sqeeze me in quickly, gave me an update later in the day, and being a small job got it back the next day at the time they specified it would be ready. The repair was outstanding and it was presented to me all washed.😀 Would definitely recommend this place for any body work repairs needed to your vehicle.
Zahraa Sawan
17:25 24 Feb 24
*THIS REVIEW IS FOR ALBERTO*if you come to this shop, i highly recommend you only deal with alberto and trust what alberto says to you. thank you so much Alberto for going above and beyond to satisfy us. we are thankful for all you’ve done.
Oscar Chavez
04:36 14 Feb 24
I had my car repaired at Simplicity and they were super professional and helpful. Alberto is amazing and really makes Simplicity shine in its customer service. Thank you guys for the amazing service as always, 100% recommended!
Nina
12:47 19 Jan 24
Worst customer service ever at Simplicity Car Care on 3208 Albion Road!!! (yes this exact location)Went there to get an estimate for my car. They said they will call me back or send me an email in a few days for it but they never do! Weeks later I called and a rude person answers the phone (not even introducing himself). You explain the problem and he does not want to hear anything and does not listen to my explanation. He even said, he has no time to spend talking to me. What a joke!
Angie Palombo
21:17 14 Dec 23
Excellent work and excellent service! The boys at Simplicity did an amazing job on my car. They were very professional and kept in contact throughout the process. I highly recommend Simplicity!
Rahul C
22:08 24 Oct 23
The best body shops/garages do three things: good work, fair work, and they are nice to deal with. Simplicity are fabulous. Rear-ended by a lawyer (!) - and had to get some small damage fixes. Fast, helpful, squeezed me in, and more than fair. I'm trying not to get hit again, but I'll be back whenever I am.
Samuel Salazar
21:11 19 Sep 23
The guys here are awesome!!! They’re incredibly flexible, have amazing customer service. I highly recommend you speak to Alberto and Jose, they will help with any vehicle needs you may have! 10/10 would recommend!
Gisele l Lafrance
20:30 29 Jun 23
Had a deep scratch on my car hood, took it to Simplicity, and the job was extremely well done. They are very professional and caring. I do recommend this place.
Andrew Barrett
13:15 07 Jun 23
Had the passenger side doors repainted on my Toyota Highlander following a parking lot collision. Simplicity Car-Care did a fabulous job repairing and repainting the doors to perfectly match the vehicle. My customer service representative, Alberto was very helpful and answered all my questions. I highly recommend Simplicity Care-Care.
Meagan F
12:22 20 May 23
It's probably not a good sign that I've had to use their services twice now in the last 3 years for body work. I'm so happy with both of my experiences. They are professional, courteous, honest, and quick to reply. They are very easy to deal with and they did a fantastic job in repairing my car both times.
David Hinchey
15:55 05 May 23
Someone hit the side of my car while it was parked and was sent to Simplicity by my insurance. Simplicity made a frustrating experience much much smoother, and I can't recommend their service enough.They were knowledgeable and were honest and helpful with the process of assessing the damage, processing the paperwork, and renting a car while the work was being done.They did great work on the body of the car. Four panels were dented and you can't even tell anything happened. 5 stars for the paint job, even my mechanic complemented their work, he didn't notice the paint job until I told him what had happened.There was an issue where my door handle wasn't working correctly a few weeks after the repair and they were able to quickly fix it at no extra charge. They went above and beyond to make sure this minor detail was resolved and made it clear that it was important that I felt confident in the repairs and weren't here to nickel and dime me.It probably sucks if you need to visit them, but if you need the type of work they do on your car they're going to do a great job at a reasonable price.
Alex Zhang
20:20 26 Apr 23
Had my insurance service done here. Estimate was super quick and easy. Repair finished way before the anticipated date so very happy about that. Staff was courteous and made everything stress free. Only comment is that the hours of operation was in direct conflict with my working hours so it made arranging to drop off and pick up the car more difficult anticipated. However, service was wonderful.
Agnes Bedard
02:18 26 Apr 23
I had the two front fenders replaced because of rust damage to my vehicle. The personnel were friendly, courteous and respectful.The workmanship was outstanding and kept me informed of any required changes. I would recommend this company without hesitation.I give them top rating.
Alexandro Rodriguez-Pacheco
03:29 08 Mar 23
I bought a Mazda cx3 used last summer and recently I had to change some parts for maintenance. Not only did they fixed my problems but also provided a free car wash! My pieces were shipped fast and the service was prompt and professional. Definitely worth the time even for a consultation!
Turjo Joadder
16:23 22 Feb 23
Amazing service from this garage. Alberto was amazing and his team has done a great job on my Audi. they made sure the job was top notch and paid a lot of attention to details.
Hamad Mohammad
01:58 03 Feb 23
Recently I had my front bumper repaired at Simplicity and the repair was perfect.The service was great from Jose to Alberto to Jeff! The most amazing and friendly staff.This is the place where you want to repair anything bodywork related.Thanks for the great work!
Andrew Bardawil
21:56 20 Oct 22
Amazing and efficient service, great value. They repainted a scratched area on my vehicle and it came out looking brand new. 100% recommend.
Bailey Myers
19:38 24 Sep 22
Simplicity Car Care went above and beyond! Everything was explained in detail to me. They took my car in right away after the estimate and they worked very quickly getting my car done. The car looks as good as new and the price was incredible. Jeff drove me into work after I dropped my car off and also picked me up to get my car back. I am so appreciative of these guys as other businesses can really burn you if you don’t know much about cars. There were also scratches on my car from a previous owner and they buffed it out for me free of charge. The paint job matches perfectly, you would never even know. When I got my car back, it was nicely cleaned inside and out as well. Can’t thank you enough! I will definitely be coming back here and telling people about this service.
Shelly Pond
11:52 13 Jul 22
Recently had my Honda Civic rear bumper repaired at AutoGago and they run a superb auto body shop. Professional workmanship which can't tell where the damage was. The owner and the staff are so friendly and easy to deal with impeccable client service. I am certainly glad to have discovered them and will continue to bring my vehicles for any future repair needs.Thank you so much Roberto for everything. 🙂
Nerio Guerrero
20:46 30 Jun 22
I brought my car over to Simplicity CarCare to have it detailed. And what a great job they did! Great service. Ready to show off my Bimmer all summer! Thank you, Alberto, Daniel, Ingrid and the rest of the team at Simplicity CarCare!!
Mark F
16:57 22 Jun 22
I took my car in for some minor bodywork/paint/repairs. Jose (general manager) was super efficient, friendly and professional as was Jeff the the asst. manager. Work was done quickly and efficiently and at a better price than the other body shop quoted. I won't hesitate to recommend them to family, friends and colleagues.
Daniel Webber
18:54 07 Apr 22
I purchased an Subaru STI spoiler that I needed painted prior to install on my car. Simplicity Car Care on Albion Road did a great job with a very quick turn around time (3 days!). Alberto was very professional, described what work was needed to be done, and even went through the color matching procedure. Highly recommended.
Brenda L
16:39 11 Nov 21
I had a 9 inch scratch on the front fender of my car. Simplicity Car Care on Albion Road did a fabulous job fixing it like new. The whole process was very simple. I sent info online and received an estimate for the work the next day. They did the repairs quickly and showed me the work before I paid. They left my car cleaner than when I dropped it off. The service was very professional and courteous. I would definitely recommend them.
Faisal Samed
17:24 20 Dec 20
I was not familiar with any car body shop in Ottawa as I have moved here recently. If you search for good car body shops, you will get couple of other body shops along with Milano Collision Centre and Auto Painting. I got quote from 5-7 body shops and amongst those Milano gave me the best price. They have a policy to beat any price by 10% that you get from other body shops. So, Milano is giving you the best price. I have talked with Jose about repairing my car. The behavior and professionalism that I have noticed is Jose is amazing. I highly recommend this place for car body shop. Do not waste your money or time by calling any other body shop. Contact Jose and you will not be disappointed.
Roger Grenon
05:17 27 Nov 20
It was my first time using Milano Collision Center and I would highly recommend them. Excellent work, great pricing, and on time. The guys there were a pleasure to deal with. They also cleaned the interior, and polished my headlights. It's really nice to see a small business with guys who care about their work. 10 Stars!