Address
45 Otonabee Dr., Kitchener,
ON, N2C 1L7
Main Intersection:
45 Otonabee Dr.
Our Hours
Monday-Friday: 8am – 5pm
Saturday: Closed
Sunday: Closed
Contact Us
Simplicity Car Care Kitchener
A team of experienced collision repair experts can be found at every Simplicity auto body shop. We guarantee that you will receive consistent and dependable car care service – no matter which location you visit.
About Our Kitchener Location
General Manager: Andrew Birl/Gary McPherson
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.
Available Services
- Tire Replacement and Installation
- Paint Scratch Repair
- Glass Repair and Replacement
- Paintless Dent Repair (PDR)
- Vehicle Diagnostics
- 3M Clear Guard Chip Protector
- Interior and Exterior Detailing
- Air Conditioning Service
- Headlight Renewal
- Wheel Repair
- Collision Damage Appraisal
- Collision Repair
- Auto Painting
- Towing & Rental Car Service
Photo Gallery
Here’s What Our Customers Are Saying About
Simplicity Car Care Kitchener
Brooke “Brooke” Lyons
21:59 15 Apr 25
Would definitely not recommend.Manager is ignorant, miserable and rude. Save your money, time and peace of mind by going somewhere that does professional work and has a better attitude.👎
Clayton Park
21:34 27 Feb 25
I highly do not recommend it. They charged for reassembling parts of the glass and trunk that they didn’t even dismantle, and replaced the lift without any consultation or explanation, even though it didn’t need replacing. The trunk still shows visible dents. The part they promised to replace after discussing it with the insurance company was not replaced; instead, they just patched it up to cover it up. They asked me to come back if I was unhappy, but I don’t want to deal with this business again. For newcomers or foreigners unfamiliar with Canada, this place works with insurance companies to just take your money.
Gary Jeffrey
19:03 24 Jan 25
The service I received was A to Z.Means I would return for future business and would tell anyone that asking me where to go for Auto repair to check these guys out first.Great workmanship and true to their word.Thank you Andrew and all the staff for giving me a great everlasting experience.
Alex Frey
14:33 16 Dec 24
Car was backed into and needed some body work. Simplicity got me in in good time and got the work done fast. Looks incredible and the price was fair! Will be coming back if I need more body work!
Jeremy G
04:50 16 Nov 24
Just from reading past reviews and your defensive and rude remarks to reviews, I will not be considering you OR your business for any automotive repairs, I will also inform anyone who asks me for body work to stay very far from you, how hard is it for you to keep employees? It's 2024 I think cheques and punch cards are a little outdated like your bodywork and attitude seems to be.
WaReNeX
20:04 21 Aug 24
Amazing experience! Called them yesterday about my driver's door adjustment, and they told me to bring my vehicle the next day. There was a lot of wind noise, road noise and even water getting in my car when it rained. Employees are very kind and they managed to fix my problem the same day in a few hours. On my drive home I didn't hear any wind noise anymore. Overall amazing experience and a job well done. Thank you!
Kody Hoang
14:52 22 Jul 24
Showed up to get my civic fixed and was told around 3k to fix. Then he got it estimated at 4.5k. Then he billed me at 8.5k. When I told him im going through insurance instead he made us pay a 1.5k cancel fee and pay for the parts still. Do not go to unless you want to be scammed and lied to. Also has a 1 month wait time apparently and will tell you to buy parts if you want to save your own money. Overall terrible experience
Gur D
19:05 14 Jun 24
Andrew is a arrogant and defensive owner doesn't listen to anyone keep saying the same thing over and over like a teleprompter. Need someone with good customer service ethics there. 0 star for their service for a minor fender damage they take 25 days to get the appraisal they are not worth the time.or money.
Demon
19:59 13 Jun 24
Takes forever to repair the car doesn't know how to talk to customers rude staff. Minor fender bender takes a 45 days to repair I don't know how you guys make money. You service is below mediocre.????
Mike Gaudrault
21:10 12 Jan 24
Had my vehicle in there best service I've ever had as far as body work and paint goes Andrew and his staff couldn't ask for better my suv looks great.
Daniel Berry
13:35 26 May 23
They replaced my rear passenger door and repaired other parts of the body of my car after an accident with a taxi. All I can say is WOW, I can’t even tell I was ever hit! Not only did they fix it, they cleaned it really nicely. There was a small issue with my speakers after I picked up the car, they saw me the very next morning and fixed it in 10 mins. Great service too, they helped set up my rental and got in contact with my insurance company when they didn’t get back to me. I’d absolutely recommend Simplicity, 110%! Thank you team!
cassafied xx
16:43 09 Jan 23
I’d just like to personally thank Jake for all of his hard work and efficient communication regarding my needs as a client. If you’re looking for repairs to your vehicle, this is where you need to go!
Marilyn Hay
23:50 20 Dec 22
I came here to have collision repairs done on my car. Everyone has been very helpful and professional - and I'm very pleased with the body repair work, which was completed in a timely manner I highly recommend their services.
Rajan Sohal
19:53 29 Jul 22
I have handover my car to them and got the claim, first the paint peeled off from that spot while washing.Secondly they have broken my rear light and put the glue on without knowing me. If you wana get screwed and have plenty of waste time hire these guys.I am having some good words for them that I can’t write hope they understand
Jared Tyas
04:27 12 Jun 22
Best collision shop I’ve dealt with. Give Andrew a call if you need anything.
