Address
791 Montreal St, Kingston
ON, K7K 3J7
Main Intersection:
Montreal St and Hickson Ave
Our Hours
Monday – Friday: 8am – 6pm
Saturday: 9am – 1pm
Sunday: Closed
Contact Us
Simplicity Car Care Kingston (Intake Centre)
A team of experienced collision repair experts can be found at every Simplicity auto body shop. We guarantee that you will receive consistent and dependable car care service – no matter which location you visit.
About Our Kingston (Intake Centre)
General Manager: Chandan Goyal / Ajay Saharan
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.
Available Services
- Tire Replacement and Installation
- Paint Scratch Repair
- Glass Repair and Replacement
- Vehicle Diagnostics
- 3M Clear Guard Chip Protector
- Interior and Exterior Detailing
- Air Conditioning Service
- Headlight Renewal
- Wheel Repair
- Collision Damage Appraisal
- Collision Repair
- Auto Painting
- Towing & Rental Car Service
Photo Gallery
Here’s What Our Customers Are Saying About
Simplicity Car Care Kingston Intake Centre
Simranjit Singh
8 months ago
I had a great experience with Simplicity Car Care getting my car fixed through insurance. The whole process was smooth and stress-free, and they handled everything professionally from start to finish.
A special thanks to Nawaz Matin, who managed my case—he was extremely helpful, transparent, and kept me updated throughout the repair process. The work was done on time and the car looks as good as new.
Highly recommend Simplicity Car Care to anyone dealing with insurance repairs. Excellent service and customer care!
A special thanks to Nawaz Matin, who managed my case—he was extremely helpful, transparent, and kept me updated throughout the repair process. The work was done on time and the car looks as good as new.
Highly recommend Simplicity Car Care to anyone dealing with insurance repairs. Excellent service and customer care!
Andrew Hutchins
8 months ago
Simplicity car care did a fantastic job repairing my truck, the work was done in a timely fashion and working with Nawaz was a true pleasure. He was informative about the repair status on the truck and provided great feedback on when the truck would be finished and delivered back to the Kingston office. He even went above and beyond to make sure I was taken care of throughout the process when the insurance company would not.
Truly a pleasure working with them and would recommend for collision repairs for sure.
Truly a pleasure working with them and would recommend for collision repairs for sure.
RISHABH
8 months ago
I had an excellent experience with Simplicity Car Care Kingston. The service was professional, efficient, and exceeded my expectations. The staff was friendly, knowledgeable, and very transparent throughout the process.
A special thanks to Nawaz Matin for the outstanding customer service—very polite, helpful, and professional. Everything was handled smoothly and on time.
Highly recommend Simplicity Car Care Kingston to anyone looking for reliable and quality auto care.
A special thanks to Nawaz Matin for the outstanding customer service—very polite, helpful, and professional. Everything was handled smoothly and on time.
Highly recommend Simplicity Car Care Kingston to anyone looking for reliable and quality auto care.
shone joseph
8 months ago
I would like to sincerely appreciate Nawaz Matin(staff) ,Simplicity car care Kingston for his outstanding support and excellent customer service. He was extremely helpful in getting my car much faster than expected and was always available whenever I called, which I truly appreciated. He is very friendly, patient, and genuinely understanding of a customer’s situation, which made the entire process smooth and stress-free. His professionalism and positive attitude really stand out. I would confidently say that he is a wonderful person and a great asset to this organization. Thank you so much once again, Nawaz Matin , for all your help and dedication. Highly recommended 👍
brenda repaye
8 months ago
My mother was hit from behind in her new car and her insurance sent us to Simplicity. Not knowing of the company we were a bit apprehensive at first. Once meeting Nawaz, that all changed. What an amazing young man he is. He is incredibly proficient at his job and explained every aspect of the process, from him setting up the rental car, keeping in touch every few days, even over the holidays. I contacted the office on evening past 8 pm, thinking I'd be leaving a message but rather, Nawaz picked up and spoke with me directly!!!! What a wonderful staff....10 out of 10 so far. Very impressed.
Ausam Khan
8 months ago
Great service and very professional staff. They did an excellent job on my car and finished on time. Highly recommend this body shop!
aman rajrana
8 months ago
I had a great experience with this car body shop. The service was professional, efficient, and the quality of work was excellent. A special mention to Nawaz, who was incredibly helpful, friendly, and took the time to explain everything clearly. He made the whole process smooth and stress-free. Highly recommend this place for anyone looking for reliable and honest service.
John Osborne
8 months ago
In the beginning , I was a little skeptical about the business model that Simplicity uses. I really didn't like the idea of sending my vehicle away to another city to be repaired. But the staff, and especially the manager, Nawaz Matin , went out of their way, beyond my expectations, to help me and followup on their service and repair. A rocker panel came lose after I got the vehicle back and without hesitation they followed up and did a quality job..
Well done Simplicity ...
John osborne
Well done Simplicity ...
John osborne
Ash Richard
8 months ago
I highly recommend Simicity Body Care. Nawaz and Mickey were extremely helpful and supportive in getting my car delivered on time. They were patient, understanding, and communicated clearly throughout the process, which made everything smooth and stress-free. I truly appreciate their dedication and support and would definitely recommend them to anyone needing reliable and professional service.
gurpreet khattra
8 months ago
Great dealing and thoroughly inspected my car. Very satisfied with the service. Hopefully soon I will get my claim insurance.
Marty Tucker (GAME OVER)
9 months ago
Company doesn’t pick up cars on their lot, constantly blocks our driveway to pick up/drop off cars. If we had emergency we couldn’t get out. Usually parked 2 to 3 hours. Owner doesn’t take responsibility for cars loading and unloading blames his driver.
Nitin Jabalia
9 months ago
Thanks so much Simplicity car car in Kingston... Mickey really helped me alott dealing with insurance it ws such a nightmare because my claim went under investigation from insurance Mickey guided me very well dealing with insurance and once its approved i got my car back in new condition in just 3 days..
Thanks so much
Thanks so much
Maxim Gagne
9 months ago
Incredibly unimpressed with my repair experience at simplicity in Kingston. All the repairs on my car ended up looking fine, this is not a criticism of the repair quality done, but a criticism of the customer experience with this business.
My primary complaint is that when I picked up my car in December, after simplicity had it in their possession for six weeks, I noticed after I left the garage that simplicity had lost my lock nut key. Therefore, when I tried to change over my winter tires, I was completely unable to because I had assumed that all of the parts of my car would be returned to me, which they weren’t. Now here I am in the middle of December and the icy and slushy roads with my summer tires locked onto my car. I have attempted to contact simplicity several times over the last couple days with no answer. I will update my review if this issue gets resolved.
Secondly, when I dropped off the vehicle, simplicity stated that they would send me regular updates throughout the repair process and even made to have me provide all of my contact information so that they could send me these updates. I did not receive a single update from simplicity throughout the entire repair process. I had to send them several emails asking for updates on my vehicle in order to get any information. They were much more responsive to these updates, however and I was able to get the information I needed in a timely manner.
Overall, my review would have been a 3.5 stars had they not lost my lock nut key. But here we are with a one star review due to the awful situation that simplicity put me in.
My primary complaint is that when I picked up my car in December, after simplicity had it in their possession for six weeks, I noticed after I left the garage that simplicity had lost my lock nut key. Therefore, when I tried to change over my winter tires, I was completely unable to because I had assumed that all of the parts of my car would be returned to me, which they weren’t. Now here I am in the middle of December and the icy and slushy roads with my summer tires locked onto my car. I have attempted to contact simplicity several times over the last couple days with no answer. I will update my review if this issue gets resolved.
Secondly, when I dropped off the vehicle, simplicity stated that they would send me regular updates throughout the repair process and even made to have me provide all of my contact information so that they could send me these updates. I did not receive a single update from simplicity throughout the entire repair process. I had to send them several emails asking for updates on my vehicle in order to get any information. They were much more responsive to these updates, however and I was able to get the information I needed in a timely manner.
Overall, my review would have been a 3.5 stars had they not lost my lock nut key. But here we are with a one star review due to the awful situation that simplicity put me in.
davinder parmar
11 months ago
Great service! Sam was super helpful and got my car fixed within time. Honest, friendly, and professional really appreciate the great work. Thanks, Sam!
marion
1 year ago
Took my car to the office Sam was very nice and patient with us they repaired my car in a very short time I would like to thank Simplicity Care Care for taking care of my car
Alan M
1 year ago
Repair to my car was done at Simplicity in Orangeville; they did an excellent job in about a week. Simplicity in Kingston is a satellite ‘in-take’ centre, which transports cars to Orangeville for repairs. Initially, I was hesitant about transporting my car for over 3 hours to Orangeville, but it turned out to be problem- free. If you are comfortable with long distance transportation, then I would recommend using Simplicity at Kingston.
Rodrigo Alcaino-Olivares
1 year ago
First off, gotta give a big shout-out to Sam. Guy was super helpful and walked me through the whole truck fix — five stars to him and his colleague, no question! 🌟
Now, just so folks know: Simplicity doesn’t actually have a shop here in Kingston. They ship your car all the way to Orangeville. Not the end of the world, but you do kinda have to cross your fingers and trust they’ll do a solid job. For me, they just swapped out a part, so no drama. But if it was something they were repairing instead… well, I’m not sure I’d be as chill about it.
Because of the whole shipping thing, I only got a call the day before to drop my car off, and then another the day before I could grab it again. Lucky for me, work’s quiet right now so I could roll with it — if I was slammed, it would’ve been a bit of a pain.
That being said, they were super easy to reach and always quick to get back to me, which goes a long way.
Now, just so folks know: Simplicity doesn’t actually have a shop here in Kingston. They ship your car all the way to Orangeville. Not the end of the world, but you do kinda have to cross your fingers and trust they’ll do a solid job. For me, they just swapped out a part, so no drama. But if it was something they were repairing instead… well, I’m not sure I’d be as chill about it.
Because of the whole shipping thing, I only got a call the day before to drop my car off, and then another the day before I could grab it again. Lucky for me, work’s quiet right now so I could roll with it — if I was slammed, it would’ve been a bit of a pain.
That being said, they were super easy to reach and always quick to get back to me, which goes a long way.
Truth S
1 year ago
If I could give zero stars, I would.
I had an absolutely terrible experience with Simplicity Car Care in Kingston. After a no-fault accident, my insurance company recommended them. They had my car for two months and never informed me it had been sent all the way to Orangeville.
I called multiple times asking for updates. I was promised a call back every time and never once received one.
When I finally got the car back, it had no gas in it—I barely made it to a gas station. Even worse, the car now shakes while driving and has multiple new mechanical issues. I contacted them immediately after picking up my vehicle, and they dismissed everything, claiming the problems must have existed prior to the accident. That is completely false—my car was in perfect condition prior to the accident.
They refused to take accountability or offer any resolution. This was by far the worst experience I’ve had with a repair shop. DO NOT TAKE YOUR VEHICLE HERE!
I had an absolutely terrible experience with Simplicity Car Care in Kingston. After a no-fault accident, my insurance company recommended them. They had my car for two months and never informed me it had been sent all the way to Orangeville.
I called multiple times asking for updates. I was promised a call back every time and never once received one.
When I finally got the car back, it had no gas in it—I barely made it to a gas station. Even worse, the car now shakes while driving and has multiple new mechanical issues. I contacted them immediately after picking up my vehicle, and they dismissed everything, claiming the problems must have existed prior to the accident. That is completely false—my car was in perfect condition prior to the accident.
They refused to take accountability or offer any resolution. This was by far the worst experience I’ve had with a repair shop. DO NOT TAKE YOUR VEHICLE HERE!
Summer Rosebush
1 year ago
Dealing with this business has been incredibly frustrating. It took over a month from my initial insurance contact just to get a drop-off date. Every time I was given a tentative day, I had to follow up by call, text, and email to get a time; usually hearing back only after business hours, if at all, and often only after the suggested day had already passed.
At one point, they asked me to drop my car off with just an hours notice, which I couldn’t do because I was at work. I proposed an alternative time but received no response.
On another occasion, I was told I was booked for a Wednesday drop-off and instructed to call Monday (once they reopened) to confirm a time. Instead, the next day, someone else called asking me to schedule a drop-off day. I replied by text (again, I was at work) and explained I’d already been booked for Wednesday, and was just waiting for a time, but got no response. I didn’t hear back until 7 p.m. Wednesday night, after they had already closed; despite trying to get in touch with them. At that point, they tried to push the drop-off another week, but I pushed back and finally secured a Friday drop-off.
They also incorrectly labeled my car as “non-drivable” because the hood felt warm—despite it not overheating, having no warning lights, and simply sitting in 30-degree heat in direct sunlight. The actual damage was to the bumper, not the engine.
Once I dropped the car off, I was told multiple times the repairs would take a week. On day 5, I asked for an update; no reply. On day 6, they suddenly “discovered” additional damage in the same area that was originally hit and extended the repair timeline by another week, as they have to get approval from insurance and order parts. How this wasn’t caught earlier is beyond me. I’m now heading into week 2 without a vehicle.
If you have rental insurance coverage, this is all irrelevant; but if you don’t; I would HIGHLY not recommend. They also do not do the repairs in Kingston, they do them at a garage a few hours out of town, and you don’t get to speak to the shop or a mechanic directly, nor is your car properly or fully assessed before they order the parts; it’s just the general look over on the outside/easily visible damage only.
(Obviously not shown here are phone calls that were going on in between)
At one point, they asked me to drop my car off with just an hours notice, which I couldn’t do because I was at work. I proposed an alternative time but received no response.
On another occasion, I was told I was booked for a Wednesday drop-off and instructed to call Monday (once they reopened) to confirm a time. Instead, the next day, someone else called asking me to schedule a drop-off day. I replied by text (again, I was at work) and explained I’d already been booked for Wednesday, and was just waiting for a time, but got no response. I didn’t hear back until 7 p.m. Wednesday night, after they had already closed; despite trying to get in touch with them. At that point, they tried to push the drop-off another week, but I pushed back and finally secured a Friday drop-off.
They also incorrectly labeled my car as “non-drivable” because the hood felt warm—despite it not overheating, having no warning lights, and simply sitting in 30-degree heat in direct sunlight. The actual damage was to the bumper, not the engine.
Once I dropped the car off, I was told multiple times the repairs would take a week. On day 5, I asked for an update; no reply. On day 6, they suddenly “discovered” additional damage in the same area that was originally hit and extended the repair timeline by another week, as they have to get approval from insurance and order parts. How this wasn’t caught earlier is beyond me. I’m now heading into week 2 without a vehicle.
If you have rental insurance coverage, this is all irrelevant; but if you don’t; I would HIGHLY not recommend. They also do not do the repairs in Kingston, they do them at a garage a few hours out of town, and you don’t get to speak to the shop or a mechanic directly, nor is your car properly or fully assessed before they order the parts; it’s just the general look over on the outside/easily visible damage only.
(Obviously not shown here are phone calls that were going on in between)
Amit Singh
1 year ago
I had a fantastic experience at Simplicity Car Care Kingston for my vehicle repairs. The staff was friendly and professional, providing clear explanations about the process and costs. The craftsmanship was top-notch, returning my car looking as good as new, and they met the promised timeline. I highly recommend Simplicity Car Care for anyone needing auto body work and any other insurance claim. Special thanks to Chandan and Vaibhav who always suggest the best possible way with little costing and quality repair.
Dixit Gandhi
1 year ago
Fantastic experience with them. i just got my car in a week. They did pretty well job with my car. Highly recommended.
Joel Stanley Robertson
1 year ago
Great service, work was done well and on time. Was hit by a snow plough and the body repairs look perfect.
Andrew Light
2 years ago
Great experience. Thank you for fixing my car. Must recommend shop.
Deal with insurance hassle free
Deal with insurance hassle free
nelson gasmen
2 years ago
Thank you for great service! And fixing my car! It was awesome doing bussiness with you. Godbless
Jim Chen
2 years ago
Thank you for the rear car door replacement! The team was communicative and delivered the repair as promised with a realistic timeline.
